| 1 |
Reservation and Ticketing Procedures Manual (In RTM SharePoint) |
RTPM Version 9.2.0 |
https://mabitdept.sharepoint.com/:b:/r/sites/PSM/RTPM/MAB%20Reservation%20%26%20Ticketing%20Procedures%20Manual%20(RTPM)_ISSUE%209%20REVISION%202.pdf?csf=1&web=1&e=EK4YwG |
2024-01-01 |
2023-12-31 |
2027-12-31 |
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| 2 |
MAB Reservation Ticketing Notice (RTN) |
MAB RTN |
https://mabitdept.sharepoint.com/sites/PSM/Reservation Ticketing Notices/Forms/AllItems.aspx |
2024-02-28 |
2025-01-01 |
2027-12-31 |
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| 3 |
MAB Other Reservation Notice (ORI) |
MAB ORI |
https://mabitdept.sharepoint.com/sites/PSM/Other Reservations Information ORI/Forms/AllItems.aspx |
2024-02-28 |
2025-01-01 |
2027-12-31 |
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| 4 |
MAB RTN013.0725 - Introduction of Cash Sales Automation via Power Apps for Daily Cash Sales Reconciliation at Ticketing Office Systemwide |
Introduction of a digital workflow system called the Cash Sales App, designed to replace the current manual process of cash sales collection reporting |
https://mabitdept.sharepoint.com/:b:/s/PSM/EXL4ORyejQlEiawdoYqP1icB9efNR-RSx-9wrAs7Ulfd1w?e=lWCDZd |
2025-07-03 |
2025-07-03 |
2025-10-03 |
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| 5 |
MAB ORI 007.0625 - Journify New Products via MH Website (MMB) Effective 20th June 2025 |
(1) Kepler Hotel Access
(2) KLIA T1 Airport Fast Track Service |
https://mabitdept.sharepoint.com/:b:/s/PSM/EbV2UfMoDJ5NkkS1713WcMcBPvu22asZA1tERCHuBMy45g?e=4Rko7b |
2025-06-18 |
2025-06-18 |
2025-09-18 |
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| 6 |
MAB RTN 012.0625 - Handling Guideline for Disruptions Cases Within IROPS Window Involving QR Blockspace Booking |
Handling Guideline within IROPS window Involving QR Blockspace Booking |
https://mabitdept.sharepoint.com/:b:/s/PSM/ESCeKW_Q0kZKk0iDcKfVST4B6PmCAZXw7Ao4x9f72N9ylQ?e=ELfJob |
2025-06-26 |
2024-06-26 |
2025-09-26 |
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| 7 |
MAG Products (Ancillary, Meals, Upgrade) |
Link to MAG Products folder |
https://mabitdept.sharepoint.com/sites/PSM/Products/Forms/AllItems.aspx |
2024-02-01 |
2025-01-02 |
2027-12-31 |
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| 8 |
MAB RTN010.0525 - Interim Workaround on Handling Procedures for Infants Booking Limitation on board of MH flight |
Number of infants that can be carried on Malaysia Airlines flights vary are govern on the aircraft type,
quantity of extra oxygen masks, Infants Seatbelts (ISB), and Infants Life Jackets or Vest (ILV) available onboard the aircraft. |
https://mabitdept.sharepoint.com/:b:/r/sites/PSM/Reservation%20Ticketing%20Notices/RTN%202025/MAB%20RTN010.0525%20-%20Interim%20Workaround%20on%20Handling%20Procedures%20for%20Infants%20Booking%20Limitation%20on%20board%20of%20MH%20flight.pdf?csf=1&web=1&e=sxycOV |
2025-05-26 |
2025-05-26 |
2025-09-26 |
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| 9 |
MAB RTN011.0625 - Revised Pre-Reserved Seat Allocation for Unaccompanied Minors (UMNR) on MH Flight Effective Immediately |
Reduction to the number of pre-reserved seats allocated for UMNRs |
https://mabitdept.sharepoint.com/:b:/s/PSM/ESHq9NE3jFJDuMxuYHSajcgBTSVg8AuzC3HU_aovTM6Qwg?e=RajvD4 |
2025-06-04 |
2025-06-04 |
2025-09-04 |
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| 10 |
MAB ORI 008.0625- Ancillary Product- Update to MH Ancillary Product Manuals of 1) Seat Selection Exemption 2) Seat Selection on U |
1) BSCT seat located at Extra Legroom seat on Airbus 339, Extra Legroom Seat fees will apply if a bassinet is required.
2) UMNR Seat Selection criteria.
3) Extra Baggage now available via other GDSs, refer ORI for further information.
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https://mabitdept.sharepoint.com/:b:/s/PSM/EYiJPg0inBpOleQ3chTcMKoBYasczpRrBqy6ue3e2hdLtQ?e=X0mb9S |
2025-06-29 |
2025-06-29 |
2025-09-29 |
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| 11 |
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